Between Ambitions and Ambivalences: Cross-cultural Diversity Management and Immigrant Integration

Laura Zanfrini, Massimiliano Monaci


This article provides an outline and discussion of the main findings of an international research realized in 10 EU countries on Cross-cultural Diversity Management practices for immigrant workers. The fundamental aim is to explore the role of such practices for the promotion of a new model of integration based on the exploitation of immigrants’ human capital as a strategic lever for EU competitiveness. This goal is achieved through a targeted selection and a re-elaboration of the key indications from the research, which entailed desk-based analyses and the carrying out of more than 100 case histories of for-profit, public and not-for-profit organizations. By focusing on the variety of the observed practices and their impact in the context of a broader reflection on immigrant integration in EU countries, the paper suggests that there is potential for the development of significant diversity management actions towards immigrant workers.

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Business and Management Studies     ISSN 2374-5916 (Print)     ISSN 2374-5924 (Online)

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