The Impact of Web-based Technology on Small Businesses

Abstract

The problem discussed in this paper is the need to understand ways to implement web-based technology to reduce the cost and time in doing business. The specific focus of this paper is to understand what the risks, challenges, and methodology are for implementing web-based technology for reducing the operating costs for the small business and still protect the security of the business.  The key research questions included are: (a) What are the challenges of small business implementing web-based technology within their companies. (b) Which project methodology should be used to implement web-based technology projects in small business? (c) What are the risks and issues when implementing web-based technology in small business? According to the U.S. Small Business Administration (SBA, 2011),seven out of 10 new employer firms survive at least 2 years, half at least 5 years, a third at least 10 years, and a quarter stay in business 15 years or more. Besser (2012) wrote that small businesses are the vast majority of businesses and make a significant contribution to national economic vitality.