Relationships among Job Satisfaction, Organizational Commitment, and Turnover Intention: Evidence from the Gambling Industry in Macau

Jen Hung Wang, Kuan Chen Tsai, Luo Jia Ru Lei, Im Fan Chio, Sut Kam Lai


The purpose of this study was to examine the relationships among job satisfaction, organizational commitment, and turnover intention of workers in two casinos in Macau. The current study was a correlational study and used convenience sampling, and a total of 105 surveys were retrieved from employees working in two casinos in Macau. For our sample, we found that job satisfaction had a significant and positive correlation with organizational commitment. We also found that the association between job satisfaction and turnover intention was positive but not significant and the association between organizational commitment and turnover intention was negative but not significant. Finally, the regression model indicated that job satisfaction and organizational commitment were effective predictors of employees’ turnover intention.

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Business and Management Studies     ISSN 2374-5916 (Print)     ISSN 2374-5924 (Online)

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